Join Our Team
It takes an entire team united behind a powerful mission to create a massive impact. Together we work hard, we laugh a lot, and we push the boundaries of what our clients and each other could ever imagine. Join us!
Please be advised that Custom Box Agency exclusively operates under the domain customboxagency.com. Any other variations or domains, as well as emails not originating from this domain, are not associated with our company.
All interviews will be conducted in person or via Zoom to ensure a secure and professional process.
Furthermore, we will never request personal information, such as your Social Security number or banking detail, via email. We utilize a secure payroll portal that only you would have access to input those details directly into.
If you have received unsolicited communications claiming to be Custom Box Agency, please report these issues to or call us at (737) 279-6437.
Important Reminder: When applying for any position, always verify the legitimacy of the job posting and the company’s official website. Stay vigilant and protect yourself from fraudulent activities.
Our Core Values
We Win Together
It’s not about individuals—we put the team first. There is no burden exclusively on an individual whether things go wrong or right. We win together and celebrate together. We’re not into silos; we need every difference and distinct voice. It’s we before me.
Nonstop Innovation
It’s part of our DNA. Innovation is more than novelty or simply being different. We start with design thinking, add a holistic perspective on strategy, mix it with experience, pepper it with delight, then finish it all with flawless execution for our clients.
Client Focused
We’re always thinking about clients. How do we create the best experience for their clients? We live and breathe results-driven design. What makes them unique in their niche? Where can we innovate in the way we deliver our client’s boxes?
Culture of Curiosity
We’re fueled by a culture of “What If…?” and celebrate the questions. When we talk with clients, ideas are gold. We lead with the question, “How?” How could this work if we do it in a new way? Leading with curiosity generates endless discoveries and solutions.
Strategic Fixation
We start with strategy first. We dive into the hidden value of each task. We’re not satisfied doing something simply because “that’s the way it’s always been done.” We need to know what our clients & we both want to achieve, then craft each box to enhance that goal.
Limitless Creativity
We celebrate creativity. So much of what we do is visual and tactile; creative thinking fuels our curiosity and vision. The way we see gamification, ideation, and design concepts, drives how we deliver each client experience. Then we celebrate the art each team creates.
Immersive Experience
In everything we create, we filter each concept through the lens of a cultivated experience. How does it feel? How does it engage and captivate? The best solutions are rooted in all five senses—that’s how we fully experience life and spark growth.
Accountable & Transparent
We don’t like surprises any more than you do, and know the best businesses are ones that thrive in the bright light of day. We welcome hard questions to make sure you have the answers you need. If something is ever wrong, we fix it so you can focus on changing the world.
Our Process
You’ll go through our recruiting process in the following order. Certain positions might have small variations to the process, but most positions are similar to the steps below.
1. Application & Portfolio Review
You’ll provide a resume and portfolio to showcase what you’ve done elsewhere.
2. 30 Minute Video Call
At this step, you’ll have a conversation with your future direct manager to get to know each other and discuss the ideal test project to get the ball rolling.
3. Test Project
This is your opportunity to work with us as if you’re already a member of our team. It’s just as important for us to see what it is like to work with you, as it is for you to see what it is like to work with us! Give the test project your best shot.
4. Strengths Tests
You’ll then be sent 2 complete (only totaling about 20 minutes) tests from the Predictive Index (PI). The first test is for gauging how you interact and do work, and the second test is to find out your learning preference.
5. Offer
You’ve completed a test project, and we enjoy working together. At this point, you’ll receive an offer from our team that, if you accept, will be the start of a rewarding and exciting experience.
Current Openings
Print Graphic Designer
We are currently looking for designers to create print and box designs, maps, workbooks, merchandise, and brochures that work together to create immersive learning experiences.
Client Success Manager
We are currently looking for Client Success Manager who will act as a project and program manager, guiding our clients through every step of the CBA experience.